Your Cart
Products (0)
items in your cart

Services (0)
items in your cart

Advanced Search

How Question Brain Works

YOU ARE HERE : >How Question Brain Works

 

Guaranteed Best Service


Committed Assurance to provide genuine best service


If you’re not happy, we will provide your money back.


At QuestionBrain we give you the option to select an expert from your shortlisted experts list. Each expert will have a rating based on your feedback. Unless you select your preference for different location to where you live, we will provide a shortlist close to your registration address. It is important that you update your profile when you move to a different address.
 

QuestionBrain gives you an advantage of real engagement between yourself and the expert with a live chat facility that is available for an hour over a 2 week period. Even if your selected expert is not available immediately after your payment, the expert will be notified of your selection and he will communicate with you for a suitable time for the chat.  Once in contact with the expert you can agree on the next steps and the system will monitor your engagement for an hour of online chat over 2 weeks.
 

After a time lapse of 1 hour or 2 weeks whichever is exhausted first will become effective, unless the administrator recognizes any discrepancies on engagement for an hour or the 2 weeks period then he/she has the authority to extend the time period to meet the Website policies.
 

If you are not satisfied with the responses provided by the expert, you can review our terms and conditions for refund. We will try to offer you an option to select another expert of your choice if you are not interested we will refund your payment. However you still have the option to provide your feedback for the expert you were not pleased.

 

Two options to engage an expert

1.       Enter keywords of your query to the experts, you will be presented with a list of 
          experts that can help you and address your queries.

a.      Each expert will be listed with their ratings, ratings based on users feedback.
b.      The list of experts are located closer to your region in case you would like to meet them,  
         subject to expert ‘s consent.

c.      From the presented list of experts you can choose the expert of your choice
d.      Select the expert and add to basket for payment
e.      Checkout to make payment, after payment confirmation
f.       You will have 2 weeks or 1 hour overall time for your service on payment
g.      If the expert is online and available you will have immediate chat access to the expert.
h.      On payment the expert will be notified of your intention to engage him/her.
i.       On completion of either 2 weeks or 1 hour of service time completes, your service period
         ends.

j.       To continue further discussions with same expert your have to go through the extension of the
         expert time by going through the payment cycle.

k.      On completion of your consultation you have to rate the expert which will either improve or
         lower the expert’s relative rating.

 
2.       You select your category and sub categories

a.      You can select your category and sub categories to narrow down to your query focus
b.      Each expert will be listed with their ratings, ratings based on users feedback.
c.      The list of experts are located closer to your region in case you would like to meet them,
         subject to expert ‘s consent.

d.      From the presented list of experts you can choose the expert of your choice
e.      Select the expert and add to basket for payment
f.       Checkout to make payment, after payment confirmation
g.      You will have 2 weeks or 1 hour overall time for your service on payment
h.      If the expert is online and available you will have immediate access to the expert.
i.       ON payment the expert will be notified of your intention to engage him/her.
j.       On completion of either 2 weeks or 1 hour of service time ends, your service period ends.
k.      To continue further discussions with same expert your have to go through the extension of the
         expert time by going through the payment cycle.

l.       Each expert will be listed with their ratings, ratings based on users feedback.
m.    The list of experts are located closer to your region in case you would like to meet them,
         subject to expert ‘s consent.

n.      From the presented list of experts you can choose the expert of your choice
o.      Select the expert and add to basket for payment
p.      Checkout to make payment, after payment confirmation
q.     You will have 2 weeks or 1 hour overall time for your service on payment
r.      If the expert is online and available you will have immediate access to the expert.
s.     ON payment the expert will be notified of your intention to engage him/her.
t.      On completion of either 2 weeks or 1 hour of service time ends, your service period ends.
u.     To continue further discussions with same expert your have to go through the extension of the
        expert time by going through the payment cycle.

v.     On completion of your consultation you have to rate the expert which will either improve or
        lower the expert’s relative rating.


   
We, including the experts, assure you our Best Service
For any further information, please visit our Help Page